Designing for Impact
Successful programs don’t just happen. They come with a clear understanding of the problem being solved, the outcomes being pursued, and the evidence needed to measure success.
At ShiftNine, we help organizations design, iterate, and evaluate programs that deliver tangible and meaningful results. By combining research, stakeholder engagement, performance measurement, and impact analysis, we help clients create programs that are practical, effective, and responsive to evolving needs.
Focus Areas
Areas of Engagement
Needs Assessments & Program Planning
Identifying challenges, opportunities, target populations, and priorities to inform evidence-based program design.
Program Design & Development
Designing practical, flexible, and measurable programs, including clear objectives, realistic delivery models, practical governance structures, and executable performance frameworks.
Performance Measurement & KPI Development
Defining success, developing realistic performance indicators and targets, and usable data collection approaches to assess progress, outcomes, and effectiveness.
Program Evaluation
Conducting formative, summative, and developmental evaluations to assess program performance, outcomes, and areas for improvement.
Impact, ROI & Economic Assessment
Quantifying program outcomes, including economic impacts, return on investment, and broader benefits to participants, organizations, and communities.
Continuous Improvement & Optimization
Using evidence and evaluation findings to strengthen program performance, improve outcomes, and support long-term sustainability.
Measuring What Matters
Our approach combines evidence, stakeholder perspectives, and practical implementation experience to help organizations understand what works, what doesn’t, and where improvements can reasonably be actioned. By focusing on outcomes and impact, we help clients maximize the value of their programs and make informed decisions about the future.
We support programs related to workforce development, skills training, economic development, public service delivery, innovation, and sector-based initiatives. We help turn broad intent into a practical and flexible delivery models with clear outcomes, roles, activities, measures, and impact tracking capabilities.
Yes. We assess whether a program is achieving its intended outcomes, where it is creating value, where it may be underperforming, and what improvements could strengthen results. By combining data analysis, stakeholder feedback, operational insights, and performance measurement, we help organizations understand what is working, what is not, and what should happen next.
Absolutely. We evaluate whether a program delivered the outcomes it was designed to achieve and quantify the value it created. By combining performance data, stakeholder feedback, and impact analysis, we help organizations understand what worked, what did not, and how future investments can be shaped to generate better results.