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The Hidden Cost of Bureaucracy: One Heat Pump, Three Permits, Six Weeks
Over a month ago, I decided to replace my aging furnace and install a high-efficiency heat pump. For years, British Columbia has encouraged homeowners to make exactly this choice, investing hundreds of millions of dollars in rebates and programs to accelerate the adoption of heat pumps and other clean energy technologies. My furnace was nearing the end of its life anyway, and with summer approaching, the prospect of adding air conditioning made the decision pretty easy. The d
Jul 20


Procurement Doesn't Always Reward Capability. It Often Rewards Deniability.
There is an uncomfortable truth about procurement that rarely gets said plainly: buyers don’t always choose the firm best suited for the work. Often, they choose the firm that feels safest to defend. That distinction shapes who gets access, who gets trusted, and who gets paid to solve the most important problems. I have seen this from both sides of the table. Earlier in my career, I often needed small but highly specialized firms—they brought the experience and expertise that
Jul 15


Good on Paper Isn’t Good Enough: Designing Government Programs That Deliver Real Value for Taxpayers
Governments are increasingly squeezed from all sides. On one hand, they are expected to deliver programs that generate strong and meaningful economic outcomes. On the other, they face thinning budgets and fewer resources. At the same time, public trust has eroded over the years, partly due to programs that are costly, slow to deliver, and unaligned with real market needs. This results in a simple but uncomfortable reality: public tolerance for failure is at an all-time low. G
May 22


Picking Swim Lanes: Canada Needs to Invest Better and Move Faster
Governments today are asked to do many things at once: grow the economy, improve the quality of life, deliver better and faster services, support equity, and remain resilient in a world increasingly defined by volatility. These ambitions may fit well in political science classrooms, but in practice, achieving even one of them is difficult. Fiscal constraints are real and growing, global competition is intensifying, and societal needs are diversifying. Amid this complexity, on
May 22

Strategic Insights
Intelligence and perspectives on trends shaping organizations, economies, and the future of work.
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